Terms & Conditions 1-2-1 REPAIRenting® Programme



You have decided to enter a therapeutic alliance to help you to make positive changes to your life. Please be aware that you are not in anyone’s control and that this is a collaborative partnership to assist you in making those changes.


I am trained in sensorimotor psychotherapy, hypnotherapy, EMDR and Havening Techniques and an accredited Psychotherapist MBACP.


By signing below you will accept that you are entering into a therapy programme wthat uses mixed techniques the use of which is within the discretion of the practitioner (Susanna Sweeney MSc).


You accept and understand that as well as the use of psychosensory processing techniques, this programme entails therapeutic/coaching conversations when necessary, for example if you are up against internal defenses that are stalling your progress in the programme.


By signing below you accept the therapy contract as stated below.



Contract


Any process used during sessions happens only on the basis of your consent. Please be aware that you have full control to agree or disagree when I make a suggestion as to a process to use.

Please be aware that you have to follow the whole program to see favourable outcomes. This includes doing the homework that I will give you in between sessions.

Your co-operation is essential in making the therapy program work.

It must be noted that in most cases the outcome is favourable but results cannot be guaranteed.

Some presenting issues can be resolved in one single session and some take more sessions. You will be advised prior to commencing and a suitable program for your presenting symptoms will be discussed and agreed.

Results cannot be expected if you don’t attend all sessions that are part of the program you purchased as the programme has been designed for effectiveness and completeness.

Results cannot be guaranteed if during the programme you discover additional issues which you did not disclose when you filled in the intake form.



Hypnotherapy


If we use hypnotherapy: There is no such thing as a “hypnotised” feeling but some of the sensations that some people feel have been described as, e.g. heavy, light, tingling, relaxed or even none at all, you will not pass out or fall asleep. It is very similar to being in a daydream.

By making a booking with Susanna Sweeney of Brainwave, or any other company owned by Susanna Sweeney it is hereinafter referred to as ‘S.Sweeney’.



Timekeeping

Please be on time for your appointment. I cannot guarantee that I will have time for the full session length, should you be late.




Cancellation and Rescheduling Policy

Please be sure to email at least 48 hours in advance in the unlikely event that you need to reschedule your appointment.

Failure to do so wastes the appointment time where I could be seeing other clients & will result in the loss of your session.

Any timely request to reschedule a session will not be unreasonably withheld. Appointments booked less than 48 hours in advance cannot be cancelled or rescheduled without the full session fee being charged.

In cases of sudden illness other emergencies I am free to exercise discretion with regard to late notice cancellations. Clients who forget, or fail to arrive with no notice at all will incur a full fee charge for the missed session.

If an emergency requires S.Sweeney to cancel your session, as much notice as possible will be given to you.



Program Fees

All Program fees are payable in advance as you agree to take part in a whole structured program, not sessional therapy. Fees are subject to change at any time.

Additional fees may be payable for extra follow up sessions provided if you choose to book these. You will be advised accordingly and billed separately.

Receipts will be sent to you electronically through the respective payment system used at the time.

The program fees are for the entire programme. By signing the therapy contract and placing your first payment, the contract is committal and non reversible.




Commitment, Standards of Behaviour and Code of Conduct


Change focused therapy requires commitment and motivation to gain the best results. Part of the progress happens in the therapy sessions, and part is achieved through homework tasks.

As a client you commit to engage with the process both during the session and afterwards, by completing any homework and tasks that you are given to do before, during and after your sessions.

Throughout your therapy (inclusive of initial consultation/sessions) S.Sweeney will treat you with respect, including respecting your privacy and confidentiality.

You in turn agree to treat with respect the privacy and confidentiality of all employees of S.Sweeney and its Associates.

If your conduct should contravene these standards, then S.Sweeney or any Associate of it reserves the right to terminate the session and or refuse any future sessions. Any payment for sessions made in advance will be forfeited.

All employees and associates of S.Sweeney adhere to the code of conduct as specified by the British Association for Counselling and Psychotherapy.




Therapy under the influence of alcohol or drugs

You agree to arrive for a session free from the influence of drugs or alcohol with the exception of medication prescribed by your GP.

S.Sweeney reserves the right to refuse you admittance and may refuse to conduct the session otherwise. This will be at her sole discretion. The session will incur a full fee.





Contact outside of sessions

Unless prior agreement is made, it is expected that there will not be any lengthy contact outside of sessions.

Contact in between sessions should be limited to asking me any specific questions you may have relating to the work we have done together, brief check-ins if you feel you need a session sooner than scheduled, or other practical matters such as scheduling/ rescheduling issues. I do NOT include therapy via email in my programmes.



Contacting You

If it is necessary for S. Sweeney to contact you this will be done via our preferred method which is email. Please check your email regularly, especially coming up to an appointment.

It is your responsibility to update S. Sweeney of any changes to your contact details. S. Sweeney cannot be held responsible for any costs incurred or associated with travelling to a cancelled session if your contact details have changed and these have not been advised.




Proprietary Information

Session recordings are not permitted. Any information, files and recordings used may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our company.



Personal Information

Our company will treat any personal information that you submit in accordance with GDPR.



Disclaimer

You understand that our Company cannot and does not warrant that files available for downloading from the Internet will be free of viruses, worms, or other code that may contaminate properties.

You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.



Your use of our digital content is at your own risk

The Content is provided without warranties of any kind, either expressed or implied. Our Company disclaims all warranties, including any implied warranties for a particular purpose, title, or non-infringement.



Results Disclaimer

The advertised results of the success stories on the www.onlinehypnotherapyclinic.com website are only typical of people who worked really hard and followed the advice and steps outlined in the programmes they purchased from S. Sweeney. This level of results is not guaranteed, and it would not be ethical to make this claim. Failure to follow the program will mean that you may not experience the changes you desire.

A committed and motivated client is likely to achieve their realistic goals. Failure to comply to instructions before during and after sessions deems non compliance on your part, so you will not get the results expected as part of the program.



Refund Policy

Payment is for the entire program in advance, or in three installments over three months. You are committing to the entire program. Refunds are never given or offered for any reason.




Liability

You will indemnify and hold S. Sweeney, its subsidiaries, affiliates, content providers, service providers, employees, agents, officers, directors, and contractors harmless from any breach of these Terms of Use by you, including any use of content other than as expressly authorised in these Terms of Use.

You agree that the company owner Susanna Sweeney 'S. Sweeney' will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney's fees therewith. You will also indemnify and hold the S. Sweeney harmless from and against any claims brought by third parties arising out of your use.

Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.

BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS SUSANNA SWEENEY OR HER COMPANIES FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY HER DURING OR AS A RESULT OF ITS ENQUIRIES




Miscellaneous

If you are given mp3 recordings or other digital content as part of your programme, they are for your use only. If you choose to share your recording with someone who is not suitable, has a heart condition, epilepsy, pregnancy or other condition which may be affected by the hypnosis recording you hereby accept all responsibility and liability should anything happen to the person or persons you shared it with. It is against terms of service to distribute any of our digital content, MP3's or other content without expressed permission from the company.




Consumer Contracts Regulations

You have the immediate right to cancel any order made over the phone, by email, text or via the internet as per the Consumer Contracts Regulations 2013. Once therapy has started or you have been given access to training materials (whichever happens sooner), the contract between yourself and S. Sweeney is legally binding and refunds and cancellations will not be permitted.




Confidentiality

Your privacy is of the utmost importance to S. Sweeney. Any information that is collected from you as a potential client or client, including contact details is held in the strictest of confidence and will never be shared with external parties without your express permission with the following exceptions:

Self-Harm and suicidality: S. Sweeney may need to contact your GP if it appears that you are suicidal or intend to carry out serious self-harm.

Abuse/Injury to a Minor or danger thereof: S. Sweeney is legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information.

In order to meet Continuous Professional Development requirements, anonymous case histories are sometimes discussed with peer-support groups and supervisors. Please note that no personal details are ever shared.

If you see S. Sweeney out and about in public she will not acknowledge you or say hello unless you do so first. This is to preserve your confidentiality and that you may be with others who you do not wish to know of your therapy. Please do not be offended it is for confidentiality unless you approach or acknowledge her first, only then will she respond or acknowledge you.

If you refer friends or family to S. Sweeney which is often the case your personal circumstances and therapy remain completely confidential and will never be discussed.




Therapy Program Duration

A guide to therapy duration and type of programme weeks required will be provided at the initial consultation. Any changes to this will be discussed with you.




Disclaimer


The information provided by S. Sweeney is for information purposes only and it should not be considered as medical advice. Always consult your GP first if you have any health concerns.

Please confirm that you have read, understood and are willing to comply with the details above, by ticking the box.



Brainwave, Tonamace, Corrandulla, County Galway, Ireland, H91 E6K2